This improves efficiency, communication, and collaboration across various company departments. Additional technology that help boost company sales include sales prospecting software and calling and tracking software. Inside sales reps remotely work with their potential customers to guide them through the sales process, ensuring they find an adequate product or service that helps the customer solve their problem. Unlike an outside sales representative who travels to meet with potential customers face-to-face, an inside sales representative does all their selling within an office. As an inside sales rep, you might make your sales by phone, email, or video chat.

Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals. When applying for an inside sales rep position, research the company. Explain how hiring you might help boost the company’s bottom line in your cover letter. If you get an interview, be prepared to share why you enjoy sales and why your approach to selling is unique. Show the interviewer your interest in the position by asking smart questions.

What Do Inside Sales Representatives Do?

See below for detailed information on the average https://wizardsdev.com/en/vacancy/sales-representative/ salary. This Inside Sales Representative job description template is optimized for posting in online job boards or careers pages and easy to customize. This posting can be adjusted as an internal sales, sales representative or inside sales job description.

inside sales representative

According to our 2017 data, companies that had the majority of outside sales reps had a base salary that was 36% higher than inside sales. Often, sales leaders believe outside reps bring more experience to a role, so they demand a higher base salary. Now, let’s say your sales team is currently focused on acquiring new leads instead of closing deals. Sales reps spend a lot of time connecting with prospecting, nurturing relationships, and qualifying leads. Outside sales reps spend most of their time traveling to meet with clients, connect with prospects, and nurture relationships. The full compensation package for an inside sales representative depends on a variety of factors, including but not limited to the candidate’s experience and geographic location.

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This type of sales position is a good fit for those who like to manage their own schedules and work independently. Their schedule is more predictable, and they often have a target for the number of activities they accomplish each day (e.g., number of calls, meetings booked, proposals sent). Be first to find out about job openings and discover if there’s a career match for you. Please help us protect Glassdoor by verifying that you’re a
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The job of an inside sales rep requires them to sell an organisation’s products or services via phone, email or other online channels. Inside sales representatives are usually entry-level professionals in the sales department. They may collaborate with sales executives on bigger accounts, and they often report to a sales manager who oversees a team of sales reps. Inside sales representatives reach out to leads and sell products and services over email or phone. I don’t believe there’s a specific vertical, industry, or product where a field sales model is indispensable. But, this doesn’t mean it’s the optimal sales model in the current market.

Inside Sales Representative Salary and Job Outlook

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. And, while there’s certainly a long way to go before salespeople have 100% quota attainment, these are not lackluster results. While there are many upsides to outsourcing, it’s only effective with the right vendor.

Inside sales reps typically sell right from their office or home desk. Outside sales reps, on the other hand, travel and broker face-to-face deals. While outside sales reps likely have an employer with physical office space, these salespeople are meeting with prospects at trade shows, conferences, and industry events. As of December 2022, the average annual base salary for an inside sales representative in the US is $51,408
per year. With additional pay in cash bonuses, profit sharing, and extra commission, this amount could increase to $69,900 per year [1].

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Once you make a sale, you’ll be responsible for maintaining a positive relationship with your customer. These relationships are important since your earnings may be based on commission. Inside sales representatives rely on technology to reach out to leads and interact with current customers. Through this approach, inside sales reps can connect to wider audiences in a shorter amount of time, delivering a major boost to a company’s growth and retention strategy. Since inside sales reps typically don’t meet with prospects face-to-face, they leverage tools like phones, email, video, and virtual meetings to connect with potential customers. There are specialized courses that offer a certificate of completion at the end.

If you’re a larger company, however, having an in-house team may be a better investment. If you’re interested in becoming an inside sales rep, you’ll need to have a deep understanding of your product. This content has been made available for informational purposes only.

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The Bridge Group reports that as of 2021, the average sales development rep (SDR) earns a median base salary of $50K. Xant.ai reports that average on-target earnings for SDRs rose 3% from 2018 and now rests at $90,434. The study revealed that 68% of sales leaders say they’ll adopt either a hybrid or fully remote selling model in 2021. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. That’s why, for most organisations, outside sales still forms at least part of the strategy.

inside sales representative

All three courses offer valuable skills and information to make you a better sales representative. In general, sales jobs are projected to show little or no change from 2021 to 2031, according to the US Bureau of Labor Statistics (BLS), a rate slower than the national average [2]. However, there will usually be jobs for sales reps in the wholesale and service sectors as these businesses rely on a robust customer base. Discover the inside sales representative salary and career outlook, pick up some tips for success in the job, and learn how to pursue this career.